Terms & Conditions

 

First of all thank you for shopping with Blem.

If you are not entirely satisfied, we are here to help you, we are learning about how to provide you with the best customer service.

Apologies for all the fine-print, but apparently, we have to do it.

 

Your acceptance

These are the terms on which Blem Surf Culture Pty. Ltd. with ABN 54 612 016 994 ABN (referred to as Blem, we, our or us) permits users (referred to as you, your, customers or users) to access and use the Blem website (http://www.blem.com.au/) including using the services and functionality made available through the website, viewing content provided by Blem, communicating with Blem, and placing an order for products through the online store.

You agree to be bound by these Terms when you:

(a) use, browse or access any part of the website; or

(b) place an order through the online store.

Blem may from time to time review and update these terms to take account of new laws, regulations, products or technology. Your use of the website will be governed by the most recent terms posted on the website. By continuing to use the website, you agree to be bound by the most recent terms. It is your responsibility to check the website regularly for updated versions of the terms.

 

Payment

Payment is required in full for the order to take place. This can be made via PayPal or Debit/Credit card only.

 

Availability

Stock availability stated on the website is only a guideline and may not accurately reflect our stock availability. In the case that a product is purchased and we do not have the stock available, a full refund or a credit on the store will be given to the customer.

 

Pricing

All transactions are processed in Australian Dollars. Prices are inclusive of goods and services tax. In all other respects prices are exclusive of taxes, duties and charges imposed or levied in Australia in connection with the supply of goods or services.

 

Delivery of Orders

We offer the choice of shipping using Australia Post Parcel, Express or International Shipping. Shipping and delivery of orders will be in accordance with the delivery terms of the third party couriers.

You must provide a physical delivery address where someone is likely to be available to accept the delivery of your order during business hours. You may be required by the third party couriers to provide proof of identification for verification checks, in accordance with their delivery terms.

Shipping costs are influenced by the size and weight of the products in your order and your location. You can see the pricing on the available shipping options by entering your post code into the freight calculator.

We aim to ship all orders, where products are in stock, within 1-2 business days. If for any reason we are unable to dispatch your order, we will notify you within 3 business days. Shipping times are estimated at between 3-7 business days depending on your location within Australia, but are subject to the delivery terms of the third party couriers.

 

Misplaced Orders

All orders sent by Blem have a unique tracking number. If for some reason your parcel does not arrive within a reasonable time, please contact us and we will track it for you.

 

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

 

Cookies

Like most interactive web sites this company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

 

Intellectual Property

All images on this website are property of Blem Surf Culture Pty. Ltd. The use of any photos or text is strictly prohibited unless authorised by Blem Surf Culture Pty.Ltd.

All intellectual property rights (including copyright and patents) in the information, comment, content, communication, advice, text, trademarks, logos, and trade names of Blem, images of people or places or other content contained in the website are owned or licensed by Blem Surf Culture Pty Ltd.

The content on the website is obtained and developed from a variety of sources including but not limited to collaborations with third parties. Inclusion of content on the website is not an endorsement of any organisation, product or service.

We may modify any information on the website (including content) at our discretion for any reason. All updates and modifications to the website (including content) will be subject to these terms.

 

Prohibited uses

Unless expressly permitted by and in accordance with these terms, you agree that in accessing and using the website, you will not:

(a) download (other than page caching) or modify the website or any portion of the website; (b) impersonate or falsely claim to represent a person or organisation; (c) frame the website without Blem’s express written permission; or (d) post, link to, or otherwise communicate or distribute any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material or information, or otherwise use the website in a manner which is unlawful or would infringe the rights of another person including any intellectual property rights.

(e) be mean to others in our mini community.

 

Links to this website

If you do create a link to a page of this website, you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website. Blem reserves the right to remove any link directed to any of the pages within this website.

 

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Blem will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

 

Privacy Policy

We understand that your privacy is important. So any information we collect whilst on our site is in accordance with relevant Australian privacy laws. Any information collected is strictly on the basis that we believe it will be of value to you. We do NOT sell or give your information to any unrelated companies outside our immediate suppliers and stakeholders. As is required by law, you may “Opt-Out” from direct marketing material that Blem may send you through selecting unsubscribe at the bottom of each newsletter, or by contacting us directly at info@blem.com.au

We make every reasonable effort to make sure that any information that we store is done securely (in both electronic and physical form). If you have any queries about which specific information we are holding about you, please feel free to contact us. We believe that honesty is the best policy, so are always happy to chat.

 

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Rob, Jackson & Edu

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