Shipping & Returns Policy
SHIPPING
Orders will be dispatched within 48 hours via standard or express shipping
RETURNS
We take great pride in the quality of our blem products
We offer a 90 day money back guarantee if there are any defects that are integral to the functioning of the product itself. External misuse and damage will void any such warranty
Customers will be responsible for return postage fee
What if I change my mind?
We do not provide refunds for a change of mind. We will, however, facilitate an exchange for incorrect sizing or provide store credit in such instances that Blem deems it to be appropriate
To qualify for an exchange, item must be unopened, undamaged and unused. Buyer is responsible for return shipping costs
Personalisation
Personalised water bottles generally require 1-2 business days to be fulfilled. They cannot be returned or exchanged unless found otherwise faulty